Senior Catering Banquet Manager

Mobile, AL 36602

Posted: 09/03/2019 Employment Type: Temp To Full-Time Industry: Hospitality Job Number: 30386 Pay Rate: $27.00/hour
Seeking a Senior Catering Banquet Manager for a local company in Mobile, AL. Rate of pay depends on experience.

ESSENTIAL DUTIES AND RESPONSIBLILTIES
Include the following. Other duties may be assigned.
  • Responsible for maintaining the service standards and procedures.
  • Works with all applicable department heads to exceed expectations in coordinating an event including production time, staffing, quality of food, quality of presentation and set-ups.
  • Approaches all encounters with patrons and colleagues in a friendly, service-oriented manner
  • Maintains constant communication with the client and on-site contact to ensure all expectations are met.
  • Remains alert of complaints and/or unsatisfied patrons and responds appropriately to ensure guest satisfaction
  • Maintains effective communication with kitchen staff to ensure timely food service.
  • Ensures all functions are set and staff is prepared and organized before required time
  • Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive.
  • Meticulously plans events with captains to ensure execution is achieved at the highest level
  • Responsible for handling all changes and inspects setup and staff for final approval.
  • Responsible for conducting pre-shift meetings with staff to discuss meal, service, and table assignments.
  • Interviews staff and makes hiring recommendations.
  • Responsible for the training and scheduling of service staff on an ongoing basis.
  • Ensures payroll is reviewed and finalized by proper deadlines.
  • Supervise Cash Sales to include inventory, receiving and deposit of monies.
  • Maintains banquet equipment and inventory including china, glassware, silverware, linen, etc.
  • Assists in controlling food and beverage costs and monitors waste.
  • Follow-up with planners/clients to review comments or concerns

EDUCATION AND WORK EXPERIENCE
Bachelor s degree in Management, Business, or related field, plus 3-5 years of catering and banquet experience in a Convention Center, Arena or related venue, or equivalent combinations of education and experience. Concessions experience is a plus. Minimum of 3 years in customer service and banquet/catering management.
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